Usually the orders are delivered at your door, however after the shipping company try to delivery at your door, in case of absence or any adult to sign the delivery, they have the right to leave the package in a pick up point to be collected for a few days and then, if not collected, returned to us. In this event, we will refund you immediately.

There's no handling fee or any extra fees.

Handling Time:

All orders are subject to a handling time of 1 to 3 business days (Monday-Friday).

Order Cut-off Time:

Until 14:00 (EET/Tallinn)


EU01 - 9€


Free Shipping:

Orders over 50€, shipping costs are free.

Orders are delivery DDP (Delivery Duty Paid), no extra fees, taxes or customs.

Transit time:

Germany, Netherlands - delivery in 1-3 business days*


EU02 - 11€


Free Shipping:

Orders over 60€, shipping costs are free.

Orders are delivery DDP (Delivery Duty Paid), no extra fees, taxes or customs.

Transit time:

Austria, Belgium, Denmark, France, Ireland, Italy, Luxembourg, Portugal (Peninsular), Spain (Peninsular), Sweden - delivery in 3-5 business days*


EU03 - 22€


Free Shipping:

Orders over 80€, shipping costs are free.

Orders are delivery DDP (Delivery Duty Paid), no extra fees, taxes or customs.

Transit time:

Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia - delivery in 3-5 business days*


EU04 - 27€


Free Shipping:

Orders over 100€, shipping costs are free.

Orders are delivery DDP (Delivery Duty Paid), no extra fees, taxes or customs.

Transit time:

Finland - delivery in 3-5 business days*


EU05 - 37€


Free Shipping:

Orders over 150€, shipping costs are free.

Orders are delivery DDP (Delivery Duty Paid), no extra fees, taxes or customs.

Transit time:

Greece - delivery in 4-6 business days*


EU91 - 27€


Free Shipping:

Orders over 100€, shipping costs are free.

Orders are delivery DDU (Delivery Duty Unpaid), doesn't includes VAT but you are responsible for customs taxes and fees.

Transit time:

Norway, Switzerland - delivery in 4-6 business days*


EU92 - 17€


Free Shipping:

Orders over 80€, shipping costs are free.

Orders are delivery DDU (Delivery Duty Unpaid), doesn't includes VAT but you are responsible for customs taxes and fees.

Transit time:

United Kingdom - delivery in 4-6 business days*


EU93 - 35€


Free Shipping:

Orders over 150€, shipping costs are free.

Orders are delivery DDU (Delivery Duty Unpaid), doesn't includes VAT but you are responsible for customs taxes and fees.

Transit time:

Turkey - delivery in 6-10 business days*


 *We are aware that some couriers will try to perform the delivery on saturdays or even sundays, depending their own availability.

Important: If your country is not listed here or not being able to select at creating an account, means we still are not shipping to your country. However unless force majure issues, please contact us and we will check the costs, activate your country and send you all informations before order.

For any questions, please don't hesitate to contact us:

Donna OÜ, Company Number 12248797

Address: Aruküla tee 6-18, 75301, Jüri, Harjumaa, Estonia

Tel: +3726681287

e-mail: services@donnaflor.com

Contact Form: https://donnaflor.com/en/contact-us